When:
• “Web-enabled” strategy is required
• Order fulfillment or engineering processes are reengineered
• Better customer tracking data is necessary
• Quicker supply chain and partner coordination needed
• Product, manufacturing, logistics, distribution or service data integration is needed
What:
• Technical and system-architecture gaps identified
• Business requirements IT infrastructure defined
• IT strategy and planning documented
• Technology transformation plan approved
How:
• Assessing E-maturity of the organization
• Designing the IT strategy
• Developing the integrated plans
• Securing plan approval
• Managing transformation project
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