When:

•          Organizations are undergoing performance breakthroughs

•          Downsizing staff

•          Flattened organizations are mandated

•          Decentralized or autonomous teams are required

•          Transforming traditional (bureaucratic) organizations

What:

•          “Empowerment” gap determined

•          Required conditions for giving and taking empowerment identified

•          Personal meanings of empowerment identified

•          Goals set for balanced level of empowerment conditions

•          Resistance to “giving-away-power” paradox overcome

•          Empowerment climate developed

How:

•          Assessing empowerment dimensions

•          Designing the empowerment climate and strategy

•          Planning and developing the environment

•          Conditioning empowerment behavior

•          Planning, executing, educating, coaching and monitoring